Top questions
How is my visibility score calculated?
We combine website performance, search presence, listings accuracy, reviews, and social signals using the approved BizVisibility AI model. Each factor is weighted by impact on discoverability.
How often do you scan my business?
Starter scans weekly, Growth scans daily, and Enterprise is configurable. You can trigger on-demand scans after important changes.
Do you support multiple locations?
Yes. Growth supports up to 5 locations. Enterprise supports unlimited locations with location groups and permissions.
Can I invite my team?
All paid plans support team invites with role-based access so marketers, owners, and agencies can collaborate.
How do I cancel?
You can cancel anytime from billing settings. Your subscription remains active through the current period.
Do you integrate with Google Business Profile?
Yes. Connect your profile to keep listings synced, track reviews, and feed local data into your score.
Can I export reports?
Download PDF or CSV reports for stakeholders. Growth includes weekly summaries; Enterprise adds custom intervals.
What if I don't have access to my listings?
We guide you through reclaiming or verifying listings so your data stays accurate and consistent.
Do you offer onboarding?
Yes—Growth includes guided setup, and Enterprise adds hands-on onboarding with a dedicated success manager.
Still have questions?
Or contact our support team directly.